For the envelope still on the counter
Find out what changedbefore the pharmacy counter does.
A licensed agent in your area goes through your 2027 plan with you, line by line. Your doctors, your prescriptions, and what you'll pay when you actually use it. By phone, video or in person.
If your plan still fits, that's what you'll hear. Nobody pushes you to switch.
Good to know
- This form never asks for your Medicare number, birth date or health information.
- A licensed Health Plan Markets agent calls you at the time you pick.
- We are a private, licensed agency. We are not Medicare or the government.
- You can say no, or keep the plan you have.
- Not sure about a call? Hang up and call1-800-MEDICARE (TTY 1-877-486-2048).
What we open together
- What changed in your plan for 2027, in plain words
- What you'll pay at the pharmacy and the doctor's office
- Each doctor and medicine you bring, looked up in the plans we represent near you
- If another plan fits better, side by side. If none does, we say so.
What people ask before they book
- I haven't even opened the letter. Is that okay?
- Yes. Bring it sealed if you like. The agent can walk through it with you.
- What if my plan is still fine?
- Then you keep it, and you'll know why it still works.
How it goes
- Send the short form. Your name and the best way to reach you.
- A licensed agent calls to pick a time. Kitchen table by phone, video or in person.
- Open the envelope together. Ask anything. You decide what happens next.
Who sits down with you
A licensed agent with Health Plan Markets who works in your area. HPM has served over 80,000 members since 2013 and is A+ rated with the Better Business Bureau.
Two weeks on the counter is long enough. Let's open it together.