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For the family looking at Mom's letter

Look at her options together.She still makes the call.

Sit down together, by phone, video or in person, with a licensed agent in her area. We lay out the plans we represent there, side by side, in plain words.

Put your own phone and email below, so the agent can set a time that works for you both. Your mom still decides.

Book a plan review together

A licensed insurance agent may contact you about your request.

Prefer to call? (407) 718-5060 (TTY: 711)

Good to know

  • This form never asks for your Medicare number, birth date or health information.
  • A licensed Health Plan Markets agent calls you at the time you pick.
  • We are a private, licensed agency. We are not Medicare or the government.
  • You can say no, or keep the plan you have.
  • Not sure about a call? Hang up and call1-800-MEDICARE (TTY 1-877-486-2048).

She's asking what you think

Her plan letter came, and her plan won't be offered next year. She's asking what you think, and you're not sure either. You don't have to guess for her.

What you'll look at together

  • What her letter means, in plain words
  • Her doctors and prescriptions, checked against each plan
  • The plans we represent in her area, side by side
  • Time for both of you to ask anything

What families ask

Can I join from another city?
Yes. Phone or video works, so you can be there from anywhere.
Who makes the final choice?
She does. You're there to listen and ask.

How it goes

  1. Send the short form with your own details. Mention who the review is for.
  2. A licensed agent calls you to set a time that works for both of you.
  3. Look at her options together. She decides.

Who sits down with you both

A licensed Health Plan Markets agent who works in her area. HPM has served over 80,000 members since 2013 and is A+ rated with the Better Business Bureau.

Sit down together. She still decides.

Go-live: 7/17/26 · Last updated: 9/28/26